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E14: Reporting & Analytics

Overview

Bounded Context / Service: Reporting Service, Admin Portal

Goal: Provide operational, financial, and real-time analytics to support business decisions.

Priority: Medium

Primary User Roles

  • Admin
  • Finance Manager
  • Executive

Scope

In-Scope

  • Sales reports (by match, date range, ticket type, sector)
  • User/CRM reports (demographics, registrations)
  • Loyalty reports (points distribution, tier movements)
  • Financial reconciliation reports
  • Real-time match dashboard (sold, revenue, reserved, available)
  • Stadium map visualization (color-coded by status)
  • Blocked attempts security report
  • CSV export for all reports
  • Async report generation with notification

Out-of-Scope

  • Predictive analytics
  • Business intelligence tool integration

Features

ID Feature Size Description
E14-F1 Sales Reports M Configurable sales reporting
E14-F2 Real-Time Match Dashboard M Live KPIs and stadium map
E14-F3 Financial Reconciliation Report M Payment and invoice tracking

Dependencies

  • Data warehouse or read replicas for reporting queries

Risks & Open Questions

Dashboard Refresh Rate

What is the required refresh rate for real-time dashboard?

Last Updated: January 2026